{"id":228,"date":"2019-04-12T06:31:00","date_gmt":"2019-04-12T06:31:00","guid":{"rendered":"http:\/\/f1.fzze.com\/?page_id=228"},"modified":"2021-08-25T07:40:52","modified_gmt":"2021-08-25T07:40:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/forsuncnc.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Welcome to FORSUN CNC! Have questions about our machines? Well, we\u2019ve made a list of frequently asked questions and relevant answers below. This list is always growing, so you can check back often for new information. Feel free to contact us if you have any questions that can\u2019t find the answers here.<\/p>\n<\/div>\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-star\" ><\/i>Price<\/span><b><\/b><\/h3><\/div><!-- .section-title -->\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why the ATC cnc router machine price is higher?<\/span><\/a><div class=\"accordion-inner\">\n<p>ATC CNC router machine is the auto tool changer machine. It can change the tool itself. It is widely used in the door, cabinet, or other furniture made with high efficiency and fast speed. Just because of its high technology, the controller, the driver, the motor, and even the machine body are much higher in configuration and request. And it takes more time to manufacture esp for the final testing. So the price is higher than the normal cnc router machine.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why FORSUN's CNC router price is affordable?<\/span><\/a><div class=\"accordion-inner\">\n<p>Located in China, with the cost-efficient labor, commendable supply chain, and mass productivity, FORSUN company can offer high-quality CNC routers at a lower price for global clients.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I get discount when buying FORSUN CNC Routers?<\/span><\/a><div class=\"accordion-inner\">\n<p>Usually speaking, our company offers the bottom price to the customers. But if your budget is really too few, please tell the sales who is talking with you, and she can apply some to support the business. To make customers use the modern CNC router machines is our suit.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can you give me a price according to other company's specifications?<\/span><\/a><div class=\"accordion-inner\">\n<p>Usually speaking, we can offer prices according to other company&#8217;s specification since we have more than ten years of experience in CNC woodworking routers areas.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the best price for the CNC router machine agents?<\/span><\/a><div class=\"accordion-inner\">\n<p>If you are an agent and can buy a lot, we will try to apply a better price for you. But usually speaking, we offer the bottom price from the beginning unless your budget is really not so much. Because our price is much lower than the other company. And our configuration and machine testing are the highest.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"container section-title-container\" style=\"margin-top:30px;\"><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-star\" ><\/i>Payment<\/span><b><\/b><\/h3><\/div><!-- .section-title -->\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What kinds of payment terms are available?<\/span><\/a><div class=\"accordion-inner\">\n<p>TT, LC, West Union<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are your payment terms?<\/span><\/a><div class=\"accordion-inner\">\n<p>TT 50% deposit, 50% balance before machine delivery.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>how to ensure my payment security?<\/span><\/a><div class=\"accordion-inner\">\n<p>Our company is more than ten years of experience in the CNC router and plasma cutter areas. We have more than 8, 000 machines sold in more than 80 countries. We have a very good reputation. And you can check the customers buying reviews. They are all the evidence.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-star\" ><\/i>Delivery<\/span><b><\/b><\/h3><\/div><!-- .section-title -->\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the lead time of the CNC router?<\/span><\/a><div class=\"accordion-inner\">\n<p>For the standard machine, we can ship within one week. For the not standard cnc router machine, it needs 20-30 days.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can you help deliver the CNC router machine to my factory?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, we can. But we always suggest the customer take the machine to their factory from port themselves to save the cost.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the package of the CNC router machine?<\/span><\/a><div class=\"accordion-inner\">\n<p>Plywood package<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is it possible to ship the CNC router machine by air?<\/span><\/a><div class=\"accordion-inner\">\n<p>It is possible but the cost is too high.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-star\" ><\/i>After Sales Service<\/span><b><\/b><\/h3><\/div><!-- .section-title -->\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the warranty of your CNC router?<\/span><\/a><div class=\"accordion-inner\">\n<p>1.5 years warranty<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you offer a free manual user manual?<\/span><\/a><div class=\"accordion-inner\">\n<p>Of course, we do offer.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can you dispatch your technician to our factory for training and installation?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, we can. All my serviceman can speak English and have full experience in abroad training. But you need to take the cost.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How about the training of this machine? And how to install?<\/span><\/a><div class=\"accordion-inner\">\n<p>We can give you free training by video, mobile or in our factory. Or you can invite my serviceman to your side but you need to take the cost. The machine is ready for use and no need to install it.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you have a video about how to use the CNC router?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, we have. And you also can check out this post: <a href=\"https:\/\/forsuncnc.com\/how-use-cnc-router\/\">How to use CNC Routers<\/a>?<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-star\" ><\/i>About CNC Routers<\/span><b><\/b><\/h3><\/div><!-- .section-title -->\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the types of CNC Router?<\/span><\/a><div class=\"accordion-inner\">\n<p class=\"p1\"><span class=\"s1\">Generally speaking, there are three types of CNC Router: 3 Axis CNC Router, 4 Axis CNC Router, and 5 Axis CNC Router. The 3 Axis CNC Router includes the common CNC Router, hobby CNC router, Linear ATC CNC router, Carousel ATC CNC Router, Nesting CNC Router, and Marble C<\/span><span class=\"s1\">NC engraving machine. <\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why use a CNC Router machine?<\/span><\/a><div class=\"accordion-inner\">\n<p>CNC Router is the trend of the 21st century in furniture, door or cabinet working area, soft metal like aluminum, brass and copper field and the advertising for foam, PVC, acrylic and mold making. It can save a lot of labor cost. In the traditional furniture field, it needs 5 labors to finish one set of the cabinet in five days. But now it only needs two people to finish one set of the cabinet in one day. Meanwhile, the CNC Router machine can do customized shapes of any cabinet. And it can make the board utilization rate than 95%.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How to choose CNC routers?<\/span><\/a><div class=\"accordion-inner\">\n<p><span class=\"s1\">To buy a suitable CNC Router machine depends on the following aspect reasons.\u00a0<\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">The first factors to influence the customers to buy is the budget. \u00a0You need to think about the pocket buying ability in the first. \u00a0<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">What are the main products you want to do with the machine? \u00a0If you need a machine for furniture working, then the ATC machine or nesting CNC router machine will be a good choice. \u00a0If you want to work on mold making, then the 4 axis or 5 axis is ok. \u00a0If just for DIY or home-working or hobby working, then the desktop CNC Router will be a good idea.\u00a0<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">The max working size of your material. \u00a0 When you buy a CNC Router, pls always think about the max working size of your material. Then choose this size CNC Router machine. Because the big working size machine can work on a small size board. But the small size working machine cannot work on a bigger working board. <\/span><\/li>\n<li class=\"p1\">A reliable and experienced CNC Router manufacturer.\u00a0 A reliable CNC Router supplier can make sure the machine quality and lead time. Esp for the service aftersale, the trading company or small companies cannot make sure that.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why choose FORSUN's CNC Router?<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li>FORSUN is a professional CNC Router manufacturer with more than 10 years experience in CNC Router design, manufacture, machining, inspection, etc<\/li>\n<li>All the spare parts are world-famous brands like Siemens controller from Germany, Yaskawa servo motors from Japan, Igus cable from Germany, ABB from Switzerland and so on.<\/li>\n<li>All the machine bodies are through whole welding, heat treating, sandblasting and three times painting to make sure the machine body will be never out of frame or painting problem. It will make your machine always work in high precision, fast speed like the new machine.<\/li>\n<li>7*24 hours service after the sale with English, Russia, Spanish or Portuguese, etc.<\/li>\n<li>3 years warranty for main spare parts while easy broken parts are 1.5 years.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How to buy a CNC router?<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li>Inquiry. Tell us what material you want, what is your max working size, and what product you want to do. Budget is also welcome.<\/li>\n<li>Free Quotation provided. We will send our quotation sheet with machine configuration, photos, videos, and prices to you according to your request.<\/li>\n<li>Launch the order. Your company will arrange the deposit, and we start the machine production from 3D design, machine body welding, machining, painting spare parts preparing, manufacture, and inspection.<\/li>\n<li>Testing sample video and delivery. After our manufacture and inspection, we will make a final video of the machine working for you. After the confirmation, the machine will be shipped by sea through my or your agent.<\/li>\n<li>After-sale service. We will provide a video teaching program to tell the customer how to use or install our machine. And my service team will 7*24 hours online to answer customer questions.<\/li>\n<li>Feedback. We are expecting feedback from our customers. Please tell us how you feel about machine quality and service. If you have more ideas to help us improve, that will be very appreciated.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Should I choose the reducer?<\/span><\/a><div class=\"accordion-inner\">\n<p>If your budget is ok, we strongly suggest reducer working. It can keep the machine&#8217;s precision and long life working.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Should I choose the vacuum table?<\/span><\/a><div class=\"accordion-inner\">\n<p>If your budget is allowed, we suggest the vacuum table. It can save you time and increase the board&#8217;s use.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the dust collector necessary?<\/span><\/a><div class=\"accordion-inner\">\n<p>It is very necessary. It&#8217;s not very expensive. But it is very helpful. It can suck the dust away and make the air clean and make sure the operator&#8217;s health.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the warranty of your machine?<\/span><\/a><div class=\"accordion-inner\">\n<p>Common machines have an 18-month warranty. And our Siemens machine has 3 years warranty.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment terms for CNC Router Machine?<\/span><\/a><div class=\"accordion-inner\">\n<p class=\"p1\"><span class=\"s1\">We can accept TT,\u00a0 L\/C, D\/P, West Union, and PayPal<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I see your machine running in my country?<\/span><\/a><div class=\"accordion-inner\">\n<p class=\"p1\"><span class=\"s1\">Our machines have been installed in more than 80 countries.\u00a0 Most likely, you can see my machines there and talk to them about how my machine and service are.\u00a0 If you need this, pls send mail to <a href=\"mailto:linda@forsuncnc.com\"><span class=\"s2\">linda@forsuncnc.com<\/span><\/a> or WhatsApp 0086-13287753168 to get local customer contact information.<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the precision of your CNC Router machine?<\/span><\/a><div class=\"accordion-inner\">\n<p>+\/-0.03mm<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long needs to train a CNC Router for the fresh user?<\/span><\/a><div class=\"accordion-inner\">\n<p class=\"p1\"><span class=\"s1\">For the simple ATC CNC Router, one or two days are enough. \u00a0If for the complex machine, it needs 5- 7 days for the training<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the paint processing of your CNC router machine\uff1f<\/span><\/a><div class=\"accordion-inner\">\n<p>Rusty clean-->rusty avoiding-->sandblasting clean&#8212;&gt;bottom painting&#8212;&gt;top painting.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What kind of service can I have after buying the CNC Router?<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li class=\"p1\"><span class=\"s1\">Teaching videos. If you buy the FORSUN Router machine, you will have a specific teaching video for your machines. \u00a0This will teach you how to install, power use, or maintain the machines.\u00a0<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">WhatsApp or WeChat video talking. FORSUN servicemen can speak English, Russia, or Spanish. You can talk with him by video to learn how to use the machine.\u00a0<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">For the complex machine, \u00a0we also can send my serviceman to your factory to do the training on life.\u00a0<\/span><\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the difference from Chinese spindle to Italy HSD spindle?<\/span><\/a><div class=\"accordion-inner\">\n<p>Only price difference. Chinese spindle is good enough.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's the difference between water cooling spindle and air cooling spindle?<\/span><\/a><div class=\"accordion-inner\">\n<p>For a small power spindle to work on the soft material, the water cooling spindle is better like 1.5KW, 2.2KW, or 3KW spindle.<\/p>\n<p>If you want to work on hard material and bigger power, the air cooling spindle is better like 3KW, 4.5KW. 6KW and 9KW<\/p>\n<p>If your spindle is higher than 9 kW, then the water cooling spindle is better like 14KW, 16KW, and 20KW.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What should I do if the machine has problems within or without warranty period?<\/span><\/a><div class=\"accordion-inner\">\n<p>During the warranty period, FORSUN will provide service and change spare parts for free. And new parts can be sent in 3 days by DHL. If out of warranty, we will only charge the spare parts cost price which is much lower than what you buy in the market.<\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p><![CDATA[]]><\/p>\n","protected":false},"author":253703,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-right-sidebar.php","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CNC Router Machines FAQ | Have questions about machines? - FORSUN<\/title>\n<meta name=\"description\" content=\"Welcome to FORUSN CNC! Have questions about our machines? 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